YOUR order regularly delivered to your home
With our subscription function, we regularly deliver your individual VEGDOG box to your doorstep, so that the bowls are always full.
Your advantages as a subscriber: - You decide! Full flexibility: Cancel your subscription at any time
- *More food, less money: You save 10% permanently and with the code ABONEU you save even 25% on your first order
- No one at home? No problem. Simply pause your subscription when you are on vacation
- For big hunger... and for small hunger: adjust the delivery intervals to suit your furry friend
- Your dog, your choice: Choose freely what you need from us. Every time anew
- Always full bowls: Make yourself comfortable - we take care of the food replenishment Food order ✔️ = more time for your four-legged friend
Become part of the VEGDOG pack and put together your individual subscription box!
Whatever you want! You can put together the contents of your subscription box completely individually. And if you want to treat your furry friend to something new, you can easily add items to your box once (they won't be included next time).
Either every 2, 4 or 6 weeks - whatever suits you best. You can also adjust the next order time and indirectly the delivery date, for example if you are going on holiday.
It's easy to do online. With just a few clicks in your customer account, your subscription is paused or canceled immediately. You can also write us an email and we'll take care of it, but please allow a week for processing. This means: Your email must arrive at least a week before the next subscription box is due to arrive, so that you really don't receive a box from the desired date. (Otherwise, your package is most likely already on its way to you and cannot be retrieved.)
No. There are of course no charges for any changes to your subscription.
No, there isn't one. You can cancel or pause your subscription at any time (see above). The quickest and easiest way to do this is via your customer account in the "Subscription" section. Settings you make here take effect immediately. If you don't have a customer account, just write an email to our subscription service. However, since we process these entries manually, please allow a processing time of one week in this case.
Via your credit card or your PayPal account. To do this, you enter your details once when you take out the subscription. The corresponding amount will then be debited at the interval you selected for the subscription. The invoice will then be sent with the shipment information - there is a link here that you can use to download the invoice.
Delivery is free of charge for orders over €59. Otherwise, shipping within Germany costs €5.90 per order with UPS and €6.90 per order with DHL.
We also deliver the VEGDOG subscription box abroad. Within the EU, shipping is free for orders worth €120 or more. For orders worth less than €120, shipping costs are €9.90 per 22 kg package.
Shipping costs to non-EU countries are EUR 19.90 per 22 kg package.
Yes, we also deliver abroad! You can find out exactly which countries we ship to and how much it costs here: Delivery and payment
Discount codes are not valid for subscriptions (unless otherwise stated); you can only redeem them for individual purchases. After all, you already get discounted prices through the subscription. So if you want to take out a subscription and have a discount code, you simply use it for the individual purchase first. Then you take out the subscription as usual.
